Ticketing FAQ
Answers to frequently asked questions around attending a match at the Red Bull Arena.
1. Buying tickets
When can I buy my tickets?
Where can I buy my tickets?
How many tickets can I purchase?
How much do tickets cost?
What does dynamic pricing refer to?
When will I receive my QR code?
How do I choose the right ticket?
How can I pay for my tickets?
How and when will I receive my tickets?
I have a concession ticket. Can I upgrade it?
What do I do with my tickets if I'm unable to attend the match?
Why can't I purchase concession tickets from the RBL ticket exchange?
Where can fans with a disability purchase tickets?
Are referee tickets available?
Can I submit a group request for tickets?
Does my child need a ticket?
How can away fans purchase tickets?
Can I sell my ticket online using platforms such as eBay or Viagogo?
How can I renew my season ticket?
How do I get my regular season ticket seats?
2. RBL Ticket App
I forwarded a ticket to someone else, but it's been returned to my ticket app. What could be the reason?
3. Your visit to the ground
How do I get to the stadium?
Can I use my ticket on public transport?
Where can I park?
Where can I park my bicycle?
When can I enter the stadium?
How do I enter the stadium with my ticket?
Who can I contact on matchday if I'm experiencing issues with my tickets?
Can I bring my own food and drink into the stadium?
How can I pay inside the stadium?
4. Other questions
What can I do if I don't have a mobile phone?
Do RB Leipzig offer stadium tours?
I'm interested in purchasing VIP tickets. Who do I need to contact?
I would like to attend a RB Leipzig match as an away fan. What do I have to bear in mind?
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